Mack grew up in a rural and small, close-knit community in the Deep south. Growing up in such a way and in such a place provided a spring of experiences from which to gather rich stories with a discernable Southern Gothic edge drawn from the shadows of the woods surrounding the enclave of her neighborhood.
After leaving the Army, Mack worked as a medical librarian and an adjunct professor at Texas Woman’s University. Mack has authored and co-authored several articles for professional journals such as the Journal of the Medical Library Association, Medical Research Services Quarterly, and the Journal of Electronic Resources. She has presented at the Medical Library Association Conference, the Texas Gulf Coast Healthy Communities Partnership, and the Special Libraries Association Conference. She co-authored the book, Disaster Planning: a How-to-do-it manual, published by Neal-Schuman Publishers in 2005. Mack performs occasionally in Community Theater.